Contact InfraredTested
Have a question about a review, a product tip, or a correction? We’d love to hear from you.
[email protected]One inbox. One human reading it. We aim to reply within 2–3 business days.
What to Write About
We get email about all kinds of things. To help us route yours quickly, use one of these subject lines:
| Reason | Suggested subject line |
|---|---|
| Product review request | Review Request: [Product Name] |
| Report a recall or safety concern | Safety Alert: [Product/Brand] |
| Correction to a review | Correction: [URL or product] |
| Brand, press, or media | Press: [Brand Name] |
| Affiliate partnerships | Affiliate Partnership |
| General feedback | Feedback: [Topic] |
Response Time
We’re a small operation, and every email is read and answered by a real human. We aim to reply within 2–3 business days. Safety-related messages jump the queue.
We don’t publish a phone number or mailing address — email is the fastest way to reach us, and it keeps our small team focused on the work.
What We Can’t Help With
No medical advice. We can’t tell you whether red light therapy is right for your condition, how long to run your device, or whether to use it with a medication. Talk to your doctor.
No personalized product picks. Beyond what’s already in our published reviews and buying guides, we don’t offer one-on-one shopping advice. Start with the category roundups and work down.
No paid reviews, sponsored content, or “guaranteed placements.” Please don’t ask. We’ll decline. Brands are welcome to submit review units, but sending one never guarantees coverage or a favorable score.
Everything else? We’re listening. Tips, corrections, product leads, recall sightings, and polite disagreements are all fair game.